Export subscribers

To download a list of all subscribers, go to the Subscribers tab and find the export feature in the bottom of the page.


Click 'Generate CSV file' and we will build the file for you, and send you a link via email when it's ready.



User status:
'all users' exports all subscribers that have ever signed up, including those who unsubscribed.
'only active users' exports the active users, not including those who unsubscribed.
'only unsubscribed users' exports only unsubscribed users.
'only winners' exports only winners.

Users marked as test users will never be included in the CSV file.


Choose a to and from date for your export. This will apply to the signup date except if you choose 'only unsubscribed users'. In this case the date applies to the unsubscribe date.


When you click 'Generate CSV file' you will get a list of options:


Here you can choose what information you want included in your export:

Subscriber fields
The first group of fields are the signup fields that your subscribers signed up with.

Challenge answers
The answers submitted on challenges are numbered like this: 1.1, 2.1, 3.1 etc.

First number is the challenge period and the second number is the question. So if you have multiple questions, the numbers will be 1.1, 1.2, 1.3, 2.1, 2.2, 2.3 etc.

Prizes won
Lists the prize won for each subscriber.

Subscriber state
Possible values: Subscribed, Spam complaint, Signup incomplete, Bounced, Unsubscribed.

Email verification
If the value here is 'Yes', we have registered an email open or a click from an email from this subscriber. This means that we know this is an active email address.

Based on the first name of the subscriber, we make an educated guess on the gender.

Persona (if enabled)
The segment the user is currently in. Only available if segmenting into personas is enabled for the campaign.

UTM fields and referrer domains
Read more about UTM fields and referer domains here



You will receive an email with a link to downloading a CSV file with you subscriber data:

The CSV file can be imported into Excel or a mail service.




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